Thank you for choosing Nuit Blanche! Please review our shipping policy to understand how your orders will be processed and delivered.

Pre-Order

If you have placed a pre-order, please allow 3-4 business weeks for production of items before shipping.

As soon as your order is placed, the items will be produced as quickly as possible.

This method is utilized to serve all customers and ensure the highest quality products properly.

Made to Ship

If you have purchased items that are made to ship, please allow 2-3 business days for shipping.

All items are ready to ship, and orders will be processed promptly within the specified timeframe.

General Shipping Information

• We offer standard shipping to all addresses.
• Shipping costs and delivery times may vary depending on your location and the shipping method selected at checkout.
• Expedited shipping options may be available upon request for an additional fee.
• Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.
• Nuit Blanche is not responsible for any customs duties, taxes, or fees incurred for international shipments.

If you have any questions or need further assistance regarding your order or shipping, please feel free to contact us at nuitblancheclo@gmail.com. Our team is here to assist you!

Thank you for your support of Nuit Blanche. We appreciate your business!

At Nuit Blanche, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we offer refunds and returns subject to the following terms and conditions:

Returns

Returns are accepted within 30 days of the original purchase date. Items must be unused, unworn, and in the same condition as when you received them, with all original tags and packaging intact. To apply for a return, please email us at nuitblancheclo@gmail.com or direct message us on Instagram with your order details and the reason for the return. Once your return request is approved, we will provide you with instructions on how to return the item(s).

Refunds

Refunds are accepted with valid reasoning. To apply for a refund, please email us at nuitblancheclo@gmail.com or direct message us on Instagram with details of your order and the reason for your refund request. We will review your request and respond promptly to facilitate the refund process.

Please note the following

• Refunds will be issued to the original payment method used for the purchase.
• Shipping and handling fees are non-refundable.
• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item.
• Refunds and returns are subject to inspection and approval by Nuit Blanche.

If you have any questions or concerns about our refund and return policy, please don't hesitate to contact us. Your satisfaction is our top priority, and we are here to assist you in any way we can.

Thank you for shopping with Nuit Blanche Clothing. We appreciate your business!

Email

nuitblancheclo@gmail.com

Instagram

@nuitblanche.clo

Feel free to reach out to us via email or direct message on Instagram with any questions, concerns, or inquiries. We look forward to hearing from you!

These Terms of Service ("Terms") govern your use of the Nuit Blanche website (the "Site") and any related services provided by Nuit Blanche ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not use the Site.

Use of the Site

You agree to use the Site for lawful purposes only and in compliance with all applicable laws and regulations.

Intellectual Property

The Site and its original content, features, and functionality are owned by Nuit Blanche and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

User Accounts

To access certain features of the Site, you may be required to create a user account. You are responsible for maintaining your account's confidentiality and password and restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

Products and Services

We reserve the right to modify, suspend, or discontinue any product or service available on the Site at any time without prior notice.

All descriptions, images, and specifications of products on the Site are subject to change at any time without notice.

Ordering and Payment

When you place an order through the Site, you agree to provide accurate and complete information about yourself, including your billing address and payment information.

Prices for products are subject to change without notice. We reserve the right to refuse or cancel any order at any time for any reason.

Limitation of Liability

In no event shall Nuit Blanche, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site; (ii) any conduct or content of any third party on the Site; (iii) any content obtained from the Site; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Governing Law

These Terms shall be governed by and construed by the laws of Canada, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.

Effective Date: March 22, 2024

At Nuit Blanche, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your data.

Information We Collect

When you make a purchase or interact with our website, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.

We may collect non-personal information about your visit to our website, including your IP address, browser type, device information, and pages visited, to help us improve our website and services.

Use of Information

We use the personal information you provide to process your orders, communicate with you about your purchases, respond to your inquiries, and provide you with information about our products and promotions.

We may use browsing information to analyze trends, administer the website, track user movements, and gather demographic information for aggregate use.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. 

We may also disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We implement security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information. You may also object to the processing of your data or request that we restrict certain uses of your information.

If you wish to exercise any of these rights or have questions about our privacy practices, please contact us using the information provided below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.